Payment Policy

Last updated: 21/04/2026

This Payment Policy outlines the terms and conditions related to payments made to AGM CONTAINER & TOWING SERVICE PTY LTD (“we”, “our”, “us”) for the purchase of shipping containers and related services.

1. Accepted Payment Method

We currently accept the following payment method:

  • Bank Transfer (Direct Bank Deposit)

No other payment methods (including credit/debit cards, PayPal, or cash on delivery) are accepted at this time.

2. Payment Process

After placing an order:

  • Customers will receive payment instructions via email
  • Payment must be made using the provided bank details
  • Orders will only be processed once payment has been received and confirmed

It is the customer’s responsibility to ensure that:

  • Payment details are entered correctly
  • The correct reference or order number is included with the transfer

3. Payment Confirmation

  • Bank transfers may take 1–3 business days to be received and verified
  • Once payment is confirmed, the order will move to processing and dispatch

Customers will be notified once their payment has been successfully received.

4. Currency

All prices are listed and must be paid in:

  • Australian Dollars (AUD)

Any currency conversion fees or bank charges are the responsibility of the customer.

5. Order Processing and Payment Requirement

  • Orders are not confirmed until full payment has been received
  • We reserve the right to cancel or hold any order if payment is not received within a reasonable timeframe

6. Pricing Accuracy

We make every effort to ensure that all prices displayed on our website are accurate. However:

  • Errors may occur
  • We reserve the right to correct pricing errors at any time
  • If a pricing error affects your order, you will be notified before processing

7. Fraud Prevention and Verification

To prevent fraud and ensure secure transactions:

  • We may request additional verification before processing an order
  • Orders suspected of fraudulent activity may be delayed, canceled, or refused

8. Refunds

Refunds (if applicable) will be processed in accordance with our Returns & Refund Policy.

  • Approved refunds will be issued via bank transfer
  • Refund processing times may take 5–10 business days after approval

9. Payment Security

While bank transfers are processed through your financial institution, we take reasonable steps to ensure that:

  • Payment instructions are provided securely
  • Customer data is handled in accordance with our Privacy Policy

Customers are responsible for verifying bank details before completing a transfer.

10. Customer Responsibilities

Customers agree to:

  • Provide accurate billing and contact information
  • Complete payment in full before order processing
  • Use legitimate and authorized funds

Failure to meet these conditions may result in order cancellation.

11. Contact Information

For any payment-related inquiries, please contact:

AGM CONTAINER & TOWING SERVICE PTY LTD
Email: sales@agmcontainerandtowingpty.com
Phone: +61489995853

Company Registration Information

  • Entity Name: AGM CONTAINER & TOWING SERVICE PTY LTD
  • ABN: 79 120 688 548
  • ABN Status: Active from 26 September 2023
  • Entity Type: Australian Private Company

12. Policy Updates

We reserve the right to update this Payment Policy at any time. Changes will be published on this page with the updated revision date.